This policy explains how we collect, use, share, retain, and protect personal data when you use the Dhruvi Infinity core app and related public pages.
Last updated: 23 April 2026. This policy is drafted around UK data protection law and explains how international transfers are handled when services or infrastructure operate outside the UK.
Some data is necessary to form or perform a contract with you, including account identifiers, security credentials, and payment-related information.
If you do not provide required account or billing information, we may not be able to create your account, deliver paid features, or provide support safely.
We share data only where needed with payment processors, hosting and infrastructure providers, email and support tooling, AI processing providers, and professional advisers. We do not sell personal data.
Where data is transferred outside the UK, we rely on adequacy regulations or appropriate safeguards such as the UK IDTA, the UK Addendum to standard contractual clauses, or equivalent lawful transfer mechanisms. You can request more detail or a copy of the relevant safeguard summary by emailing legal@dii.ltd.
We keep personal data only for as long as needed for the service, legal compliance, accounting, security, dispute handling, and backup recovery.
If a precise retention period is not practical, we use criteria such as account status, payment history, support history, and legal limitation periods. We use reasonable technical and organisational safeguards to protect the data we hold.
We use cookies and similar technologies for essential site operation, authentication, security, and user experience. Some optional technologies may also support analytics or product improvement.
Where consent is legally required, we ask for it before using non-essential cookies or similar device-access technologies. Strictly necessary cookies may still be used without consent where they are essential to provide the service you requested.
The platform uses automation and AI-assisted processing to support drafting, analysis, recommendations, and workflow summaries.
We do not currently make decisions that have legal or similarly significant effects on you solely by automated means through this core-app experience. Human review and user choice remain part of how outputs are used.
Depending on the circumstances, you may have rights to access, rectify, erase, restrict, object, and port your personal data. If we rely on consent, you can withdraw that consent at any time, and it must be as easy to withdraw as to give.
Your right to object: where we rely on legitimate interests, you may object to that processing and we will review whether we have compelling grounds to continue.
To exercise a right, email legal@dii.ltd. You also have the right to complain to the ICO.
We may update this policy when the service, the law, or our processors change. The latest version will always be published here with the revised date.