Privacy Policy
Last updated: July 21, 2025
Company Name: Dhruvi Infinity Inspiration Ltd
Company Number: 16113201
Registered Address: 86–90 Paul Street, London, EC2A 4NE, United Kingdom
ICO Registration Number: Pending confirmation
Contact Email: maciej@dii.ltd
1. Who We Are
We are Dhruvi Infinity Inspiration Ltd, a UK-based company building AI-powered tools to help entrepreneurs plan, validate, and grow their startups. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.
2. What Personal Data We Collect
- Account data: name, email address, password, phone number
- Business data: company name, country, industry, planning documents
- Payment data: billing details via Stripe
- Usage data: activity on our platform (pages visited, clicks)
- Support communications and help requests
3. How We Use Your Data
We process your data to:
- Provide access to your account and platform tools
- Generate AI-powered insights
- Process payments and manage your subscription
- Respond to your queries and support requests
- Improve our platform, track usage trends, and prevent fraud
- Comply with legal and tax obligations
4. Legal Bases for Processing
We rely on the following legal grounds under UK GDPR:
- Contract – for delivering services you sign up for
- Legitimate interest – for product improvement and fraud prevention
- Legal obligation – e.g., tax compliance
- Consent – where legally required (e.g., marketing)
5. Data Sharing and Processors
We never sell your data. We may share it with:
- OpenAI – for generating business insights
- Stripe – to process payments
- SendGrid or similar – to send transactional emails
- Infrastructure providers (e.g., AWS, Heroku)
6. International Transfers
Your data may be transferred outside the UK, but only with proper safeguards (e.g., Standard Contractual Clauses, DPF-certified services).
7. Data Retention
We retain your data while your account is active and for up to 6 years after deactivation to comply with financial, tax, or legal obligations. You can request early deletion at any time.
8. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Delete your data ("Right to be forgotten")
- Object to how we use your data
- Receive your data in a portable format
- Lodge a complaint with the UK Information Commissioner (ICO)
9. Cookies
We use cookies for session management, analytics, and improving the user experience. You can control cookies through your browser settings.
10. Changes to This Policy
We may update this policy to reflect legal changes or platform improvements. If we do, we’ll notify you via email or platform alerts.
11. Contact
For questions about your data, please contact:
Maciej Sypniewski
Email: maciej@dii.ltd